Privacy Policy

CARGADO, INC. – APP PRIVACY NOTICE

Effective Date: February 2, 2024

Note: This “Privacy Notice” applies to our collection, use, and disclosure of data received or created due to your access to and use of certain items provided by us, Cargado, Inc. (referred to here as “Cargado”, “we,” “us,” or “our”).   These items consist of our website and proprietary web-based application located at cargado.com, including all of its subdomains and components (collectively, the “App”).

Other Terms

This Privacy Notice is subject to our End User License Agreement and Terms of Use, available at https://cargado.com/terms (our “EULA”). In the event of any disagreement between the EULA and this Privacy Notice, the EULA will control.

Changes to this Notice

We reserve the right to modify this Privacy Notice at any time in our sole discretion by posting an updated version of this Privacy Notice, including such alteration and/or modification along with a notice of the effective date of such modified Privacy Notice. Any continued use by you of the App after the posting of such modified Privacy Notice shall be deemed to indicate your agreement to such modified Privacy Notice and the modified version of the Privacy Notice will govern all past and future use of data collected by or through the App. Accordingly, if at any time you do not agree to be subject to any modified Privacy Notice, you may no longer use the App.

Your Consent

By accessing or using the App, you are consenting to our processing of the information described in this Privacy Notice. “Processing,” means using or touching information in any way, including collecting, storing, deleting, using, combining, and disclosing information. Processing includes the use of cookies installed on a computer or mobile device. Information processed by the App will be transferred, processed, and stored in accordance with United States state and federal law.

What information is collected by the App and how is it used?

We may collect your personal demographic information (such as your name, mailing address, email address and phone number) from you when you download and log into the App (“User Information”). We process User Information to provide you with the App and for us to provide you with the App, it is required that we collect the User Information.

We collect a variety of information (such as information about loads, bids, demographic information about carriers and brokers and other information) through App workflows (“Application Information”) for the purposes of providing the functionality of the App.  Application Information may include personal information (such as name, contact information, licensure information, and certifications). Application Information includes any and all “User Submissions” (as that term is defined in our EULA). We may use Application Information for any lawful purpose.

In addition, the App may collect certain information automatically, such as the type of device you use to access it, your device’s unique device ID, the IP address of your device, your operating system, the type of Internet browsers you use, and information about your use of the App (“Usage Data”). Usage Data will be used by us either individually or in aggregated form to enhance and improve the App.

A note about Cookies: Cookies are pieces of information stored directly on the device that you are using. Cookies allow us to collect information such as browser type, time spent on the App, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience while using the App. We also use cookies to gather statistical information about use of the App in order to continually improve its design and functionality, to understand how it is used, and to assist us with resolving questions regarding it.

We may also use cookies for advertising purposes. Among other uses, these cookies limit the number of times you may see our advertisements, and help us measure the effectiveness of our outreach campaigns. The advertising or social media networks that we work with place these cookies on our behalf. They may track that you have used the App, and we then share this information with the advertising network, either automatically, or manually (this practice is sometimes referred to as “retargeting”). We work with the following advertising networks, and more information about their policies, and how you can customize or opt out of certain types of ads, are available using the links provided:

•        Google Ads

•        Facebook Ads

•        Microsoft Ads

•        Linkedin Ads

We may use the User Information to contact you or send you additional information, for example, to send you newsletters, marketing or promotional materials, and other information that we think may be of interest to you, and we may also provide User Information to third parties that provide products that users of our products may be interested in (all of the foregoing are “Our Marketing Activities”). You may opt out of Our Marketing Activities as described in the “What are my opt-out rights” section below.

Do third parties see and/or have access to information obtained by the Services?

User Information and Usage Data may be shared with the third-party service providers who host and support the App on our behalf. These service providers do not have any right to independently use any personal information that we share with them.

Certain functionality of the App may allow you to enable certain third-party integrations. If you enable these integrations, certain User Information may be shared with the providers of these third-party integrations for the purposes of enabling the integration. You agree that if you choose to enable any third-party integrations, that we will share User Information with your permission, and that the User Information that we share may be used by the provider of the third-party integration for their own purposes, subject to their privacy policy or privacy notice.

What are my opt-out rights?

Certain User Information, Application Information, and Usage Data that we collect is necessary to provide you with the App (for example, you provide us with User Information to sign up for a log in to the App). The only way to opt out of these uses of information collection is to stop your use of the App.

As described above, we also collect and use certain User Information for Our Marketing Purposes. If you do not wish to participate in Our Marketing Purposes, you can opt out of future marketing emails by following the instructions provided in the marketing emails, or you may contact us by email at support@cargado.com. Opting out of Our Marketing Purposes will not affect our administrative communications to you (e.g., emails about your transactions or policy changes).

Data retention policy

We retain Personal Information for as long as you use the and for a reasonable period after you stop using the App. We may retain and use for any lawful purpose, Application Information and Usage Data, in both individualized or in aggregate form, indefinitely.

Security

We are concerned about protecting the confidentiality of all information that we interact with in providing the App. We and our service providers make use of physical, electronic, and procedural safeguards to protect the information that we process and maintain. Although we endeavor to provide security for the information that we process and maintain based on the sensitivity of that information, no security system can prevent all potential security breaches.

In addition to the security safeguards we provide, we urge you to take precautionary measures in maintaining the integrity of your data. Please be responsible for making sure that no one can see or access your account or log-in/password information, or your mobile device.

Links to other sites and services

The App may contain links to other sites or services that are not operated by us. If you click an outside link, you will be directed to that outside site or service. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the privacy practices or the content of any outside sites or services.