Whether you are a broker evaluating the marketplace, a carrier ready to join, or press with a question, here is how to reach the team that can actually help.
Thinking about moving cross-border freight on Cargado, or already doing it? The fastest path is a demo: book time with our team and we will walk through your lanes, your equipment, and the carrier depth behind them. Existing customers can reach their success team any time at success@cargado.com, and the Help Center covers the most common product questions.
Carriers join Cargado at no cost. If you run cross-border or domestic Mexico freight, request access and our team will start verification. Questions about onboarding, documents, or your account go to carriers@cargado.com, in English or Spanish.
General inquiries, press, and partnerships: contact@cargado.com. Legal notices and privacy questions: legal@cargado.com. You can also find Cargado on X, LinkedIn, and Instagram.
Cargado, Inc.
2045 W Grand Ave Ste B, PMB 89961
Chicago, IL 60612-1577
This is our mailing address for correspondence and legal notices rather than a walk-in office.
A real person reads every message and routes it to the team that can actually help. Most messages get a reply within a business day or two; complex requests, and anything legal, can take longer. If you are not sure which address fits, use contact@cargado.com and we will get it to the right place.
Brokers and current customers write to success@cargado.com, carriers write to carriers@cargado.com, and everything else goes to contact@cargado.com. Legal notices go to legal@cargado.com. When in doubt, send it to contact@cargado.com and we will route it.
Most messages get a reply within a business day or two. Legal and compliance requests can take longer because the right people need to review them. Product questions often get answered fastest through the Help Center at help.cargado.com.
Yes. The platform operates in English and Spanish, and the carrier team works in both languages every day. Write to carriers@cargado.com in whichever language you prefer.