Cargado checks a carrier's authority and identifiers before they can bid; your own onboarding still decides who you dispatch.
Every carrier passes an identity and authority check tied to their home country before Cargado lets them see or bid on your freight. That check runs separately from, and before, your own onboarding process.
As part of setting up their profile, a carrier also gives three commercial references.
For a U.S. carrier, Cargado also confirms that the person signing up speaks for that DOT number, using the contact details FMCSA has on file for it. Mexican and Canadian carriers upload their company documents during signup.
Cargado's vetting decides whether a carrier can be on the marketplace at all, and it runs before your own onboarding, not instead of it. A carrier that clears Cargado's check still shows as Needs to onboard until you've onboarded them yourself. If your onboarding link is on file with us, the match message sends the carrier to it so they can start.
Every bid shows the carrier's DOT, MC or SCT number (see Your DOT, MC, RFC, NSC, CVOR and NIR numbers), plus a status badge: Onboarded, Needs to onboard, or Do not dispatch if you've blocked them.

You still decide who actually hauls your freight. You can block a carrier on any posting yourself, and we can block them across your whole company: see Block a carrier from your freight. If your carrier relationships sync into Cargado through an integration, a carrier you've already onboarded shows as Onboarded, and one you've marked Do not dispatch never sees your freight in the marketplace.
Email us and a person on our team will answer. Send the posting link or a screenshot if you have one.