Signing in, two-factor authentication, passwords and invites.
The whole loop for a new account: set it up, price it, post it, work the bids.
The actual steps: what your Microsoft 365 admin does once, what you do the first time you open it, and how to price a whole RFP.
Five things brokers tell us on their first call after signing, and what is actually true.
The right people invited, freight split the way your desk works, and your own carrier vetting still in charge.
A rate on the lane before you quote it: in the app, in Excel for a whole RFP, or through the API.
A posting carriers actually bid on, and the three habits worth building from day one.
Every bid answered, a carrier booked, and loads flowing straight out of your TMS.
Connect an authenticator app, a text message or a passkey, and the one step that gets you back in if you lose your device.
There is no self-serve cancel button. Here is who to email and what to expect.
What that error means, the two cases behind it, and how to get your teammate in.
Which identifier Cargado asks a carrier for, country by country, and what each error message means.
What blocks a bid, what does not, and what the generic message actually means.
What the match message gives you, where the chat is, and how contact details actually get exchanged.
Where invoices live, who on your team can see them, and how carriers get paid.
What counts against your plan, what happens when you reach the limit, and who can lift it.
The Do Not Use list: per posting you can do it yourself, company-wide we do it for you.
Where the language setting lives, which languages we support, and how chat translation works.
Yes. The low, mid and high bands are all-in rates.
Any admin can create an API key from Settings. Here is the flow, what the permissions mean, and where MCP differs.