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Help for trucking companies

Finding freight, submitting bids, and working with the brokers, forwarders and 3PLs posting it.

How carriers win more freight2:16 · the full explainer

Four habits separate the carriers who win freight on Cargado from the ones who watch it go by. Each one is a chapter below, and none of them takes a minute.

Before you can bid

Get approved

Cargado is invite-only. Every carrier is vetted before it can bid on anything — that is exactly what the brokers here are paying for.

What to do
  1. Accept your invitation and set up multi-factor authentication.
  2. Complete your profile — equipment, service areas, documents.
  3. Submit your references. Vetting runs before you can bid, not after.
If your invite says "user already exists" and you have no working account, that is a known failure. Contact support rather than trying again.
Chapter 1 · 0:32

Post your trucks

Do not only look for freight. Tell brokers where your equipment is and when it is free.

What to do
  1. Post the truck with its origin, its dates and its equipment.
  2. Brokers see posted capacity when they are choosing who to message first.
  3. Keep it current. A stale truck is worse than no truck.
Chapter 2 · 0:32

Save your searches

Set up the searches that match what you actually run, so the right freight finds you.

What to do
  1. Build a search for the lanes and equipment you run.
  2. Save it, and turn on the notification channel you actually read.
  3. Freight matching a saved search reaches you without you going looking.
Chapter 3 · 0:17

What "TMS synced" means

A posting tagged TMS synced came straight out of the broker's own system. It is real freight they are actively covering, not a placeholder.

Chapter 4 · 0:36

Bid, and answer the chat

Speed is most of it. Brokers remember who answers.

What to do
  1. Bid the number you would actually run it for.
  2. Answer the chat. It translates both ways, so you can write in Spanish.
  3. If your bid is above market you will be told, and you choose: lower it, send it through for the broker to decide, or let it go.
An instant rejection is not the end of the road. You can re-submit a bid after one.

When you get stuck

Three ways to reach a person.

  1. Contact your Carrier Partnerships Manager directly.
  2. Email support@cargado.com.
  3. Or open the chat from the bottom left of the app.

How carriers win more freight

The full explainer and its four chapters. Durations measured off the published files.

How carriers win more freight2:16 · Full explainer
Post your trucks0:32 · Chapter
Save your searches0:32 · Chapter
What "TMS synced" means0:17 · Chapter
Bid, and answer the chat0:36 · Chapter