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How do I add people from my company?

Invite coworkers by email from Members, pick their role, and add them to a chat. Adding people is free and has no seat limit.

Carrier
Updated
October 1, 2026

In 3 steps

  1. Open Members
  2. Fill in the invite
  3. Choose the right role

Step 1: Open Members

On a computer, click the person icon with a plus sign in the left menu. It opens Members with the invite form ready.

Top: the whole app, dimmed, with the left menu highlighted and marked Step 1. Bottom, zoomed in: the left menu. Callout 1 marks the person icon with a plus sign and its label, Invite teammates.
  1. Invite teammates opens Members with the invite form.

You can also click your initials, then Members under Organization, and click Invite a member.

Step 2: Fill in the invite

In Invite a member, fill in First Name, Last Name and Email. Phone Number and Title are optional. Click Invite Member. Each person gets an email invitation.

Top: the whole app, dimmed, with the Invite a member form highlighted and marked Step 2. Bottom, zoomed in: the form. Callout 1 marks Role. Callout 2 marks Language. Callout 3 marks the Invite Member button.
  1. Role: what the person can do. See Step 3.
  2. Language: the invitation's language, and a new person's account language.
  3. Invite Member sends the invitation by email.

Important: Invite only people who work for your company. The form does not check this for you.

Step 3: Choose the right role

Open Role and pick one.

Top: the whole app, dimmed, with the Role list in the invite form highlighted and marked Step 3. Bottom, zoomed in: the open Role list. Callout 1 marks Dispatcher. Callout 2 marks Admin.
  1. Dispatcher, the default: bid, post trucks, edit the profile, invite Dispatchers.
  2. Admin: everything a Dispatcher does, plus making other people Admins.

Add a teammate to a chat

You can bring a coworker into a conversation with a logistics company. Open the chat and click the member pictures at the top.

Top: the whole app, dimmed, with the top of an open chat highlighted and marked Here. Bottom, zoomed in: the chat's people panel. Callout 1 marks the member pictures, DR and MS. Callout 2 marks Add member.
  1. Member pictures. On a narrow screen, a people icon with a count.
  2. Add member: search, select the person, click Add Participants.

Note: Only people already in your company show up in the search. To add someone new, invite them on Members first.

Good to know

  • Cost: adding people is free, and there is no limit on how many.
  • Owner: one person, not a choice in the invite form. The Owner can pass it on with Make owner.
  • Changing roles: Admins and the Owner can change a role later on Members. A Dispatcher cannot make anyone an Admin.
  • Missed invitation: open the menu on that person's row and click Resend invite.
  • Several in a row: click Invite Member and add another.
  • No invite option? Your role cannot invite people. Ask an Admin on your team.
  • Add member missing in a chat? It shows only in a chat you are in that is not archived.

Still stuck?

Email us and a person on our team will answer. Send the posting link or a screenshot if you have one.

carriers@cargado.comfor carrierssuccess@cargado.comfor brokers and shippers

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